The CUBIQ platform now supports single-sign-on (SSO) with your Cat CWS ID. SSO reduces the number of user names and passwords you need to remember to access Finning and Cat online services, and simplifies your online experience; once logged in using your CWS ID you don’t need to enter it again to access Cat SIS, SOS, Inspections, VisionLink or other services.
To enable SSO, you must have an active CUBIQ account (request one here) and manually link it to your Cat CWS account in the CUBIQ User Settings. The linking procedure is outlined below.
1. Log in to the CUBIQ platform using your CUBIQ account email and password or using the "Log In with Office 365" button if your account is connected to Office 365 active directory. If you don't have a CUBIQ account, request one here before proceeding.
2. Navigate to your User Settings on from the left navigation bar by hovering over the Admin tools icon.
3. Once you reach the User Settings page, click 'Link' to connect your CWS ID to your CUBIQ account and enable SSO.
4. After clicking 'Link' on the User Settings page, you'll be redirected to the Cat ID login page to enter your CWS user name and password. If you already have an active CWS login session on your computer, the linking process will bypass the login step and automatically link your accounts. If this is the case, proceed to step 6 below.
5. Enter your CWS ID and password as you normally would and click log in. After entering your credentials, or if you already have an active session on your computer, you will be redirected automatically back ot the User Settings tool within the CUBIQ platform.
6. When your account is successfully linked, you'll see the confirmation message and your CWS ID will be shown in the User Settings page.
7. If after linking your account you see the error message "Something went wrong. This action cannot be completed. Please contact Finning support." Try the below steps before reaching out for assistance:
If you continue to have issues, it may be because your CWS account is already linked with another CUBIQ user. Please contact us via click-to-chat on the right of your browser window or at cubiqsupport@finning.com and we will assist in getting you set up.
It is not possible to link the same CWS ID to multiple CUBIQ user accounts.
You can remove the SSO linking manually at any time by clicking 'unlink' in your CUBIQ User Settings.
Now that your CWS ID is linked to your CUBIQ account, the next time you log in to the CUBIQ platform, simply click the "Log in with Cat CWS" button to login and put Finning at your fingertips.
