Whether you run one machine or a large fleet, ensuring your machine is in good health and working at its maximum performance is critical. From time to time your machine will need some repairs. When this happens it is important that these repairs are carried out quickly, professionally and cost-effectively to get you back to work.
✔︎ Only genuine Cat® parts are fitted by Cat certified engineers*
✔︎ Fast response times, with over 500 engineers ready to respond nationwide to get you back up and running quickly
✔︎ Repair before failure repair strategy to achieve maximum life from your components, lower repair cost vs after failure cost and minimized downtime
✔︎ Your cost is not only fixed, but it is spread over the life of your machine, so no unexpected price hikes
There are a number of parts that are not typically included in an Ultimate contract, however, these can be added into your Customer Value Agreement as an additional service.
+ Ground engaging tools & buckets
+ Undercarriage
+ Truck dump bodies
+ Chassis weld repairs
+ Glass, audio equipment & cameras
+ Consumable items (fuses, wiper blades, lamps, bulbs, paint, beacons, alarms and decals)
+ Tires
+ Accident and abuse damage
+ Fire damage
*During periods of high demand, we may use one of our Finning certified Rollo engineers to perform your service to our standards.