Our approach to preventative maintenance is both structured and flexible, depending on your jobsite and operating schedule. When you agree to a Customer Service Agreement (CSA), we work directly with you to keep your equipment in optimal health, even designing customised programs that work for your business.
Our CSAs allow you to access an industry-leading advanced equipment maintenance program, combining fluid analysis with the latest technologies to remotely monitor your fleet and digital inspections at service intervals. With our expert technicians monitoring and analysing equipment data from thousands of machines, you can take advantage of these insights and knowledge to optimise your own equipment availability and health.
Every Finning CSA includes six core elements:
1. Preventative Maintenance Kits are readily available on parts.cat.com and at your branch with the right parts to ensure on-time and proactive self-service. Based on our remote monitoring service, we will advise you 50 hours before preventative maintenance is required.
2. Equipment Inspections are simplified with a mobile application that allows you to download complete inspections including additional information such as pictures, comments, and ratings.
3. Remote Fleet Monitoring provides you with expert recommendations on equipment maintenance and repairs. This service brings together asset data, fluid analysis, inspection results and more to give you a complete picture of your fleet’s health. Learn more about Fleet Monitoring.
4. Cat Link is a secure, web-based application that allows you to easily view all your equipment and assets. Using GPS and telematics, you know where your equipment is, and how it’s performing. Learn more about VisionLink.
5. Fluid Analysis is a specialist service that analyses particulates in the fluids used in your machine, like engine oil and hydraulic fluids. Find out how Fluid Analysis can help where regular inspections can't.
6. Fleet Health Reporting compliments the near-real time data from Cat Link, with more in-depth reports made available each month, summarising the status of your equipment health and performance. That means operational savings and efficiencies for you, and your equipment will thank you too.
We work directly with you to help maintain your equipment through clear scheduling, keeping equipment running at its peak. Our experts will take care of everything - from routine oil changes to major engine repairs. By offering fixed maintenance costs per hour, we can ensure improved machine availability and productivity. Our team will design insight-informed maintenance schedules to suit your needs, even reducing downtime by working during off-hours. Are you ready for peace of mind maintenance?
Contact us today at 0800 028 7778 or call your Finning representative.
